Effective Date: 2025-02-14
Thank you for subscribing to ConjugarOnline.com. We strive to provide the best experience for our users. Please review our refund policy carefully before making a purchase.
1. Subscription Purchases
ConjugarOnline.com offers both monthly and annual subscription plans. By subscribing, you gain access to advanced features and agree to our terms of service.
2. Refund Eligibility
We offer refunds only under the following conditions:
You experience technical issues that prevent you from using our service, and our support team is unable to resolve the issue within a reasonable time.
You were charged incorrectly due to a billing error on our part.
You accidentally purchased a duplicate subscription.
Refunds are not provided for:
Change of mind after purchase.
Partial use of the subscription period.
Failure to cancel before the renewal date.
3. Refund Request Process
To request a refund, please contact our support team at hello@conjugaronline.com within 7 days of the transaction. Provide the following details:
Your registered email address.
A description of the issue.
Any relevant screenshots or proof of the problem.
Our team will review your request and respond within 5 business days.
4. Subscription Cancellation
You can cancel your subscription at any time through your account settings. Cancellation will prevent future charges but will not issue a refund for the remaining subscription period.
5. Chargebacks
If you initiate a chargeback through your bank or payment provider without first contacting our support team, your account may be suspended, and further action may be taken to resolve the dispute.
For any questions regarding our refund policy, please contact us at hello@conjugaronline.com.
Thank you for choosing ConjugarOnline.com!